江苏自考商务英语沟通技巧答案

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这篇《实用商务英语口语：与外商沟通技巧》，是 特地为大家整理的，希望对大家有所帮助！ 第1招 妥善安排会面的约定 —I'd like to make an appointment with Mr. Lee. 当你计划到海外出差，顺道拜访客户时，必须先以书信通知对方。出国以前再以传真、邮件或电话向对方确认访问的日期和目的。如果是临时决定的拜访，也要通过对方的秘书安排，告诉她：“I'd like to make an appointment with Mr. Lee.”(我想和李先生约见一次。)让对方对你的造访有所准备，才会有心情和你洽谈。 第2招 向沟通对手表示善意与欢迎 —I will arrange everything. 如果沟通是由你发起，提供对手一切的方便，能使沟通一开始便在友善和谐的气氛下进行。尤其是当你的沟通对手是远道而来的，你热心地告知他：“I will arrange everything.”(我会安排一切。)不但表现出你的诚意，也能使他在不必顾虑食宿等琐事的情况下，专心与你进行沟通。 第3招 沟通进行中应避免干扰 —No interruptions during the meeting! 如果沟通的地点是在你的公司，那么请叮咛你的部属，勿在沟通过程中做不必要的干扰。因为过分的干扰会影响沟通的意愿和热忱。 第4招 遵守礼仪 —Behave yourself! 沟通时，仍然要遵守一般奉行的礼仪和保持良好的仪态，这样可以增加人们对你的好感，提高你的沟通效率。此外，坐姿不良，在对手讲话时左顾右盼，都足以使人对你产生不良的印象，而减低与你洽谈的兴致。 第5招 适时承认自己的过失 —It's my fault. 如果你明显地犯了错，并且对别人造成或大或小的伤害，一句充满歉意的“I'm sorry. It's my fault.”(对不起，是我的错。)通常能够获得对方的原谅。就算他实在很懊恼，至少也能稍微缓和一下情绪。做无谓的辩解，只能火上加油，扩大事端。

先看看这个吧 对你有用吧 《商务英语》样卷考试时间：50分钟中英合作商务管理专业、金融管理专业（专科）合作课程考试《商务英语》课程代码：00796姓名：_________________ 准考证号：__________________考生注意事项1、 严格遵守考场规则，考生得到监考人员指令后方可开始答题。2、 答题前考生须将自己的姓名和准考证号写在试卷上。3、 请用黑色字迹签字笔填写答题卡上“考生姓名”、“考点名称”、“考场号”、“座位号”、“准考证号”及“课程代码”，并将“准考证号”及“课程代码”对应的信息点使用2B铅笔涂黑。4、 所有答案须填涂在答题卡上，在试卷上作答无效。填涂答案时，用2B铅笔把答题卡上对应题目的答案标号涂黑。如需改动，用橡皮擦干净后再填涂。5、 考试结束后将试卷和答题卡放在桌子上，不得带走。待监考人员收毕清点后，方可离场。★ 任何个人或机构不得保留、复制和出版本试卷，不得以任何形式传播试卷内容。违者必究。教育部考试中心Part 1Questions 1-5Where can you see these notices?For Questions 1-5, mark A, B or C on your answer sheet.Example:0 ABC at a meetingin a library in a shopAnswer:1 ABC on a hillin a forestat a beach2 ABC in an officein a hospitalin a bankThe live test contains another three items in Part 1. Part 2Questions 6-10Complete the five conversations.For Questions 6-10, mark A, B or C on your answer sheet.Example: 0 Answer:6 We're from London. ABC Not at all.Yes, please.How interesting.7 I hate getting up early. ABC You are, too.I do, too.It can, too.The live test contains another three items in Part 2. Part 3Questions 11-15Read the sentences about a university student.Choose the best word (A, B or C) for each space.For Questions 11-15, mark A, B or C on your answer sheet.Example: 0 Sarah Packer . . . . . . . . . . to university for the first time on Monday.A arrived B went C was Answer:11 Sarah is doing a four-year . . . . . . . . . . in Business Studies. A class B lesson C course12 The university secretary was there to . . . . . . . . . . all the new students. A invite B speak C welcomeThe live test contains another three items in Part 3. Part 4Questions 16-20Look at the messages or notices below.Choose the best option (A, B or C) to answer each question.For Questions 16-20, mark A, B or C on your answer sheet.————————————————————————————————————16 PLEASE NOTE THAT DUE TO HIGHER FUEL COSTS, CHARGES FOR OUR EXPRESS DELIVERY SERVICE HAVE NOW INCREASED.This service will cost more because A petrol prices have gone up. B the delivery of goods is taking longer. C motorbikes are more expensive to buy. 17 ANNIVERSARY EVENT: 6 AUGUSTBrickworks Ltd invites employees and their families to an evening entertainment in Weston Park. A Brickworks Ltd is celebrating its sixth anniversary in Weston Park. B Employees will entertain Brickworks’ guests in Weston Park in August. C Staff can take their families to Brickworks’ evening entertainment.The live test contains three more items in Part 4. Part 5Questions 21-28Read the article about farming. Choose the best word (A, B or C) for each space.For Questions 21-28, mark A, B or C on your answer sheet.___________________________________________________________________The History of FarmingBefore people started farming, they went to the forest to look (0) ………… plants or fruit they could eat. This meant that people (21) ………… moving all the time to find food. But about 12,000 years ago, in the Middle East, people (22) ………… to grow food. These people were the first farmers. Farming made (23) ………… possible for people to stay in (24) ………… place and slowly their villages got bigger.Some people in the villages became free to do other work, like making clothes, (25) ………… the farmers could grow food for everyone. Unfortunately, farming was difficult when the weather was bad and then some people did not get (26) ………… food to eat.Today, farmers (27) ………… grow more food and it travels thousands of kilometres from where it (28) ………… grown to our homes. Example:0 A at B on C for Answer:___________________________________________________________________21 A was B been C were22 A began B begin C begun23 A this B it C them24 A one B the C other25 A but B or C because26 A enough B all C many27 A need B can C have28 A be B being C isPart 6Questions 29-35Read the article about a young girl who plays the violin. Are sentences 29-35 ‘Right’ (A) or ‘Wrong’ (B)?If there is not enough information to answer ‘Right’ (A) or ‘Wrong’ (B), choose ‘Doesn’t say’ (C).For questions 29-35, mark A, B or C on your answer sheet.___________________________________________________________________Chloë HanslipChloë was born in England. Her father works with computers and her mother teaches dance. Chloë began playing the violin when she was two. Her parents bought her a special violin which was small enough for her to use, and, even at this age, she could play without help. Her sister Virginia, who was nineteen at the time, played the piano and after Chloë heard her play something, she tried to play it on her violin. From the age of four, she played at a number of concerts in Britain and America and in 1999 she was a child violinist in the Hollywood film Onegin.Many teachers offered to give Chloë lessons but when she was seven she met Professor Zakhar Bron. She was certain from the beginning that he was the right teacher for her. His work takes him around the world and each year Chloë flies thousands of kilometres to get to his classes.Chloë was only fourteen when she made her first CD, but she says she is just like any other teenager. ‘I have lots of friends and I love pop music. Getting better on the violin is important, but I also make sure I have time for other things.’Example: 0 Chloë’s mother gives dance classes.A Right B Wrong C Doesn’t say Answer:29 Chloë’s first violin was the same size as other violins. A Right B Wrong C Doesn’t say30 To start with, Chloë practised the same music as her sister. A Right B Wrong C Doesn’t say31 Chloë prefers playing concerts in America to playing in Britain. A Right B Wrong C Doesn’t say32 When Chloë first met Zakhar Bron, she knew she wanted to study with him. A Right B Wrong C Doesn’t say33 Chloë travels to other countries for her lessons with Zakhar Bron. A Right B Wrong C Doesn’t say34 Chloë thinks she has a different life from other people her age. A Right B Wrong C Doesn’t say35 Chloë plays pop music on the violin for her friends. A Right B Wrong C Doesn’t sayPart 7Questions 36-40Look at the notice below. It shows a list of stands at a Trade Fair.Decide which stand (A-H) each person needs to visit.For Questions 36-40, mark one letter (A-H) on your answer sheet.Do not use any letter more than once.TRADE FAIR STANDS A CIP System: Internal Telephone Systems B Bertix Plc: Top-of-the-Range laptops and notebook computers C Aurora Ltd: Hands-Free Mobile Phones for Vehicles D FastCo Ltd: Distribution Services by road, rail and sea E Tops Recruitment Agency: Specialists in Management F HTML Ltd: Website Marketing and Internet Advertising G Journey.Com: Travel Agency for the Business Executive H FTA: Finance for Training 36 Sally Green imports computer hardware and needs a company to transport it from the port to her chain of stores. 37 In order to study for an advanced business qualification, Paul White has to take a year off work without pay, and is looking for funding. 38 John Brown is buying new vans for his service engineers and wants to be able to contact them at any time. 39 When travelling on business, Ben Smith needs to be able to write letters, send emails and analyse data. 40 Sophie Jones wants professional help in finding senior staff for her computer software company.

您好，学而好为您解答。自考商务英语有6大技巧希望对您有所帮助。首先阅读本课程的自学考试大纲，明确本课程所用教材的编写原则、宗旨、特点、要求、内容提要及考核重点，才能有目的、有计划地进行学习，收到较好的学习效果。2.每课学习的核心和重点在课文，因为本课程要求掌握的经贸知识和语言技能主要在课文中体现，考生应认真研读学习课文，彻底理解掌握重点、难点，融会贯通，才能学好其他环节和部分。3.结合课文认真学习每课的注解，教材的注解相当详尽，对词汇、语法、难点理解、经贸知识等均有简明扼要的解说，使教材可真正作为“自学教材”。注解中的内容均在考核范围之内。4.认真完成课后的练习。要求书面完成。作练习时可查阅课文和注解，也可查阅工具书，但不要遇到困难就翻看书后的练习答案，而应在完成一个练习题后，再和参考答案对照找出自己的不足和错误，体会差错的原因，这样才能较好地进步。5.如有条件，请教他人、互相切磋、参加辅导均会取得更好的学习效果。6.语言是语音与文字的结合，尽管本课程不是口语课，但也不要搞成“哑巴英语”，应尽可能多地朗读词语和课文，做到能对课文内容做概括性的复述。耳、口、眼、手多渠道结合起来进行学习，会收到更好的效果。想要资讯更多自考商务英语信息可随时咨询学而好。